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Wi: Journal of Mobile Media

Spring 2011

Outside the Laboratory: Mobile Methods and the User Experience — Introduction[1]

Full Article | Comment?

In the fall of 2010, the First International Workshop on Observing the Mobile User Experience was held in in Rekyjavik, Iceland. This all day workshop was a part of the annual conference of Nordic Researchers working in HCI (NordiCHI 2010), and brought together researchers primarily from the European …

Spring 2011

User Centred Design Research Methods for Mobile Industry Practitioners

Full Article | Comment?

By Chandra Harrison, Sam Medrington, and Whan Stransom

Introduction

The UCD process should be an iterative cycle of research, design, evaluation and monitoring after release (“International Standards Organisation,” 2009). This process is applied to many different types of products within the mobile space including mobile phones, …

Spring 2011

On the Dérive for Mobile Experience

Full Article | Comment?

By Konrad Tollmar, Linus Harling, and Robert Ramberg

Introduction

This paper describes our deployment of a new method for observing and understanding the mobile user experience. This new method is built upon the concept of the Dérive, a theory and method appropriated from the French …

Spring 2011

Into the Grey Zone: Seniors, Cell Phones and Milieus That Matter

Full Article | Comment?

By Kim Sawchuk and Barbara Crow

Introduction

Within the burgeoning literature on the everyday and innovative uses of cell phones and mobile technologies, there is a concentration of detailed statistical or ethnographic data on those who are young or middle-aged (Ito, 2005; Caronia and Caron, 2004; Thulin & …

Spring 2011

Interactions With and Through Mobile Phones: What About the Elderly Population?

Full Article | Comment?

By Dr. Mireia Fernández-Ardèvol

Introduction

Age plays a role in the adoption and uses of mobile telephony. This evidence has been discussed since the first stages of popularization of this technology (see for instance, Ling, 2002; Castells, Fernández-Ardèvol, Qiu, & Sey, 2006). Furthermore, as we have argued elsewhere, there is a …

Spring 2011

Understanding Touch Screen Mobile Phone Users by Taxonomy of Experience (ToE)

Full Article | Comment?

By Wen-Chia Wang, Mark Young, Steve Love, and Ian Coxon

Introduction

User experience is one of the most important elements of mobile phone design and in recent decades has received increased attention in the HCI community. The user experience should include considerations of the …

Spring 2011

Mobile User Experience Beyond the Laboratory: Towards a Methodology for QoE-QoS Evaluation in Natural User Environments (A Position Paper)

Full Article | Comment?

By Katarzyna Wac and Anind K. Dey

Introduction

The growing availability of diverse interactive mobile applications, envisaged to assist us in different domains of our daily life, make their perceived quality of experience (QoE) increasingly critical to their acceptance. Comments such as, “If it’s slow, I won’t …

Spring 2011

Observing the Context of Use of a Media Player on Mobile Phones using Embedded and Virtual Sensors

Full Article | Comment?

By Jakob Eg Larsen, Michael Kai Petersen, Nima Zandi, and Rasmus Handler

Introduction

Mobile phones have become ubiquitous and an integrated part of our everyday life. In the last couple of years smart phones have received increased attention as app­li­cation sto­res (e.g. …

Spring 2011

Unsupervised User Observation in the App Store: Experiences with the Sensor-based Evaluation of a Mobile Pedestrian Navigation Application

Full Article | Comment?

By Benjamin Poppinga, Martin Pielot, Niels Henze, and Susanne Boll

Introduction

To observe the mobile user experience various observation techniques exist. For field studies ethnographic observation techniques, like shadowing, are often used. In shadowing, an experimenter follows a participant and takes notes on the …

Spring 2011

Experiences from the Use of an Eye-Tracking System in the Wild

Full Article | Comment?

By Liisa Kuparinen and Katja Irvankoski

Introduction

According to Renshaw and Webb [10], the benefits of eye-tracking include the independence of data from user memory, the indication of problem solving strategies and a large amount of quantitative data. Examples of situations where the use of an eye-tracking system …

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